Privacy Notice

Thank you for visiting veonetverse.com and for your interest in our company.

The protection of your personal data, such as name, IP-address, contact data, etc. is important to us.

The purpose of this privacy notice is to inform you about the processing of your personal data which we collect from you when you visit our website. Our data processing is in accordance with the legal regulations of the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). The following privacy notice serves to fulfil the information obligations resulting from Art. 13 and Art. 14 GDPR.

Controller

Veonet GmbH

Claudius-Keller-Strasse 3 A

81669 Munich

Germany

Email: info@veonet.com

Tel: +49 (0) 89 679 05 739

Contact details of the Data Protection Officer (DPO)

We have appointed a data protection officer in accordance with Art. 37 GDPR. You can reach our DPO under the following contact details:

MKM Datenschutz GmbH

Äußere Sulzbacher Str. 118

90491 Nuremberg

Germany

Email: datenschutz@veonet.com

Provision of the website and creation of log files

Each time you visit our website, our system automatically collects data and information from the device (e.g. computer, mobile phone, tablet, etc.) you used to access it.

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;

(2) The operating system of the retrieval device;

(3) Host name of the accessing computer;

(4) The IP address of the retrieval device;

(5) Date and time of access;

(6) Websites and resources (images, files, other page content) accessed on our website;

(7) Websites from which the user’s system accessed our website (referrer tracking);

(8) Message whether the retrieval was successful;

(9) Amount of data transmitted

This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual site visitors cannot be identified without additional information.

Legal basis for the processing of personal data

The processing is based on our legitimate interest in ensuring the delivery and security of the website, Art. 6 para. 1 lit. f GDPR.

Purpose of the data processing

The temporary (automated) storage of the data is necessary for the course of a website visit to enable delivery of the website. The storage and processing of personal data is also carried out to maintain the compatibility of our website for as many visitors as possible and to combat abuse and eliminate malfunctions. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our information technology systems.

Duration of storage

The deletion of the aforementioned technical data takes place as soon as they are no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after accessing our website.

Possibility of objection and deletion

You can object to the processing at any time in accordance with Article 21 GDPR and request the deletion of data in accordance with Article 17 GDPR. You can find your rights and how to exercise them at the bottom of this privacy notice.

Login and Customer Management

Access to our website is restricted to registered users. You will receive an individual user name and a password which can be used to access the website upon request.

What personal data is collected and to what extent is it processed?

We will process the registration and login data you provide for the purpose stated below.

Legal basis for the processing of personal data

The processing is based on the implementation of (pre)contractual measures Art. 6 para. 1 lit. b GDPR and on our legitimate interest in protecting the information provided on the website from unauthorized access, Art. 6 para. 1 lit. f GDPR.

Purpose of the data processing

In order for us to check your authorization to use the protected area or the protected documents, you must enter your login data (user name and password) in the corresponding form.

Duration of storage

The data collected will be stored for as long as you maintain a user account with us. Your account will be automatically deleted after 3 months of inactivity.

Possibility of objection and deletion

You can find out your rights and how to exercise them at the bottom of this privacy notice.

Necessity of providing personal data

The use of the login area on our site is contractually required for the use of the protected area. It is not possible to use the content protected by the login area without entering personal data (login credentials). The visit of our websites requires the existence of a user account. If you wish to create a user account, please contact us. If the login data you enter is incorrect or not entered at all, the protected area cannot be used.

Contact Form(s)

Our website offers you to get in contact with us by using our contact form(s).

What personal data is collected and to what extent is it processed?

We will process the data you have entered in the contact form(s) to fulfil the purpose stated below.

Legal basis for the processing of personal data

The processing is based on the initiation of a contract ((pre)contractual measures) or implied consent, Art. 6 para. 1 lit. b, a GDPR.

Purpose of the data processing

We will use the data recorded via our contact form(s) for processing the specific contact enquiry received through the contact form.

Duration of storage

After processing your request, the collected data will be deleted immediately, unless there are legal retention periods.

Revocation and deletion option

The revocation and deletion options are based on the general regulations on the right of revocation and deletion under data protection law described below in this privacy notice.

Necessity of providing personal data

The use of the contact forms is on a voluntary basis and is neither contractually nor legally required. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our website. If you wish to use our contact form, you must fill in the fields marked as mandatory. If you do not fill in the required information on the contact form, you will either not be able to send the enquiry or we will unfortunately not be able to process your enquiry.

Information about the use of cookies

What personal data is collected and to what extent is it processed?

We integrate and use cookies on various pages to enable certain functions of our website and to integrate external web services. The so-called “cookies” are small text files that your browser can store on your access device. These text files contain a characteristic string that uniquely identifies the browser when you return to our website. The process of saving a cookie file is also referred to as “setting a cookie”. Cookies can be set both by the website itself and by external web services. Cookies are set by our website or external web services in order to maintain the full functionality of our website, to improve the user experience or to pursue the purposes stated herein. Cookie technology also allows us to recognize individual visitors by pseudonyms, e.g. a unique or random ID, so that we can provide more personalized services. Details are shown in the table below.

Legal basis for the processing of personal data

Insofar as the cookies are processed on the basis of consent pursuant to Art. 6 para. 1 lit. a GDPR, this consent is also deemed to be consent within the meaning of Section 25 para. 1 TDDDG for the setting of the cookie on the user’s terminal device. Insofar as another legal basis is stated in accordance with the GDPR (e.g. to fulfil a contract or to fulfil legal obligations), the storage or setting is based on an exception in accordance with Section 25 (2) TDDDG. This is the case if the sole purpose of storing information in the end user’s terminal equipment or the sole purpose of accessing information already stored in the end user’s terminal equipment is to carry out the transmission of a communication over a public telecommunications network or where the storage of information in the end-user’s terminal equipment or access to information already stored in the end-user’s terminal equipment is strictly necessary to enable the provider of a digital service to provide a digital service explicitly requested by the user. The relevant legal basis can be found in the cookie table listed later in this section.

Purpose of the data processing

The cookies are set by our website or the external web services in order to maintain the full functionality of our website, to improve the user-friendliness or to pursue the purpose stated herein. Cookie technology also allows us to recognize individual visitors by pseudonyms, e.g. an individual or random IDs, so that we can offer more personalized services. Details are provided in the table below.

Duration of storage

Our cookies are stored until they are deleted in your browser or, if they are session cookies, until the session has expired. Details are listed in the following table.

Possibility of objection, withdrawal and removal

You can set your browser according to your wishes so that the setting of cookies is generally prevented. You can then decide on a case-by-case basis whether to accept cookies or accept cookies in principle. Cookies can be used for various purposes, e.g. to recognize that your access device is already connected to our website (permanent cookies). If you have expressly given us permission to process your personal data, you can withdraw this consent at any time. Please note that the lawfulness of the processing carried out on the basis of the consent until the revocation is not affected by this.

Cookie nameServerProviderPurposeLegal basisStorage periodType
__utmt_playerveonetverse.comWebsite OperatorThis cookie is necessary for the operation of our website. Without this cookie, our website cannot be run.Art. 6 para. 1 lit. f GDPR (legitimate interests)SessionBasic functionality
Vuidveonetverse.comVimeoOnly very little personal data is stored in this cookie. We store data here that you would otherwise have to enter regularly (e.g. your login, so that you do not have to log in each time you visit).Art. 6 para. 1 lit. a GDPR (consent)SessionComfort
cmplz_banner-statusveonetverse.comWebsite OperatorThe cookie stores the cookie banner settings and the site user’s decision regarding cookies.Art. 6 para. 1 lit. c GDPR (fulfilment of legal obligation)approx. 12 monthsCookie banner
cmplz_consented_servicesveonetverse.comWebsite OperatorBy integrating Complianz, we fulfil our legal obligation with regard to the consent management required for cookies. The cookie stores the cookie banner settings and the site user’s decision regarding cookies.Art. 6 para. 1 lit. c GDPR (fulfilment of legal obligation)approx. 12 monthsCookie banner
cmplz_functionalveonetverse.comWebsite OperatorUsed to recognise the visitor’s browser when returning to the website.We use the cookie “cmplz_functional” to manage the user’s consent for the use of functional cookies on our website. This cookie stores the user’s consent to the use of functional cookies so that we can ensure that we only set these cookies if the user has given their consent. In this way, we fulfil the data protection purpose of respecting the user’s privacy and only using the necessary functional cookies that are required for the operation of the website.Art. 6 para. 1 lit. c GDPR (fulfilment of legal obligation)approx. 12 monthsCookie banner
cmplz_policy_idveonetverse.comWebsite OperatorWe use the cookie “cmplz_policy_id” to keep track of the privacy notice/cookie policy to which the user has agreed when using our website. This cookie stores a unique identifier or ID that corresponds to the specific policy that the user has agreed to. In this way, we fulfil the purpose under data protection law of ensuring transparency and user consent in relation to the use of cookies and the processing of personal data.Art. 6 para. 1 lit. c GDPR (fulfilment of legal obligation)approx. 12 monthsCookie banner
cmplz_preferencesveonetverse.comWebsite OperatorBy involving Complianz, we fulfil our legal obligation with regard to the consent management required for cookies.Art. 6 para. 1 lit. c GDPR (fulfilment of legal obligation)approx. 12 monthsCookie banner
cmplz_statisticsveonetverse.comWebsite OperatorThe cookie contains the information for us that the user has consented to the use of the cookie for statistical purposes.Art. 6 para. 1 lit. c GDPR (fulfilment of legal obligation)approx. 12 monthsCookie banner
complianz Cookiebannerveonetverse.comWebsite OperatorThe cookies collected by the cookie banner are cookies to save the privacy settings you have chosen so that they can be taken into account on your subsequent visits.Art. 6 para. 1 lit. c GDPR (fulfilment of legal obligation)approx. 12 monthsCookie banner

Integration of external web services and processing of data outside the EU

On our website, we use active content from external providers, so-called web services. When you visit our website, these external providers may receive personal information about your visit to our website. This may involve the processing of data outside the EU. You can prevent this by installing an appropriate browser plug-in or deactivating the execution of scripts in your browser. This may result in functional restrictions on websites that you visit.

veonetverse.com is committed to protecting visitor privacy. We have intentionally selected tools that operate in full compliance with GDPR and prioritize data sovereignty. We do not share any user data with third-party advertising or analytics services.

We use the following external web services:

Independent Analytics Plugin

We use the service independent analytics of the company Compete Themes LLC, 1901 S 9th St, PA 19148 Philadelphia, United States on our website. The service enables us to analyses user behavior. This allows us to make our website more attractive and improve the user experience.

For further information on the handling of transmitted data, please refer to the provider’s privacy policy at https://independentwp.com/privacy-policy/.

Legal Basis: The processing is based on your consent (cookie consent), Art. 6 para. 1 lit. a GDPR. You can withdraw your consent at any time. You will find more information on withdrawing your consent either with the consent itself or at the end of this privacy notice.

Purpose: We use this plugin to gather essential website metrics, such as page views and visitor counts.

Data Handling: This is a self-hosted analytics solution. All data is stored exclusively in our own database; it is not shared, sent to, or processed by any external third-party servers.

Complianz Cookie Consent

We use the service Complianz of the company Complianz B.V., Kalmarweg 14-5, 9723 JG Groningen, Netherlands, e-mail: support@complianz.io, website: https://complianz.io/ on our website. Personal data may be transmitted exclusively to servers in the European Union. By involving Complianz, we fulfil our legal obligation with regard to the consent management required for cookies. You can find out what rights you have with regard to processing at the end of this privacy notice. For further information on the handling of transmitted data, please refer to the provider’s privacy policy at https://complianz.io/legal/privacy-statement/.

Legal Basis: The processing is based on our legal obligation to inform about cookies used on our website and to provide a tool for you to manage your cookie preferences, Art. 6 para. 1 lit. c GDPR.

Purpose: This tool manages the cookie consent banner, providing visitors with clear options to accept or customize their cookie preferences.

Data Handling: Complianz operates entirely on our website. It does not share any data with third parties. Its sole function is to record and respect the user’s consent choices locally.

Ultimate Member Account Management

We use the account management and login service of Ultimate Member Group Ltd, 272 Bath Street, Glasgow, G2 4JR Scottland, website: www.ultimatemember.com on our website.

Legal Basis: The processing is based on the implementation of (pre)contractual measures Art. 6 para. 1 lit. b GDPR and on our legitimate interest in protecting the information provided on the website from unauthorized access, Art. 6 para. 1 lit. f GDPR.

Purpose: This plugin provides the necessary login and user account features.

Data Handling: It uses only strictly necessary, functional cookies to operate. No data from this plugin is used for external purposes or shared with third parties.

Vimeo

We use the service Vimeo of the company Vimeo, Inc., 555 West 18th Street, 10011 New York, United States, e-mail: Privacy@vimeo.com, website: http://www.vimeo.com/ on our website. Personal data is also transferred to the U.S. With regard to the transfer of personal data to the U.S., there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 of the GDPR (hereinafter: DPF – https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the level of protection of the GDPR applies to the transfer.

Videos from the Vimeo platform are integrated on our website via the Vimeo service. You can access the provider’s certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/list. You can revoke your consent at any time. You will find more information on revoking your consent either with the consent itself or at the end of this privacy notice. For further information on the handling of transmitted data, please refer to the provider’s privacy policy at https://vimeo.com/privacy. The provider also offers an opt-out option at https://vimeo.com/privacy.

Legal Basis: The processing is based on your consent (cookie consent) pursuant to Art. 6 para. 1 lit. a GDPR, which you have given on our website.

Purpose: This service is used to integrate videos on our website. 

Data Handling: This cookie is only loaded upon your consent (cookie consent). Without this consent, the Vimeo player and its tracking are blocked.

Data security and data protection, communication by e-mail

Your personal data is protected by technical and organisational measures during collection, storage and processing so that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so that we recommend encrypted communication or the postal service for information requiring a high level of confidentiality.

Recipients of personal data

Within our company, your personal data will be received by those departments that need it to fulfil our contractual and legal rights and obligations. Data processors, acting on our behalf and upon our instructions only (Art. 28 GDPR) may also receive data for these purposes. Under these conditions, recipients of personal data may include, for example, software providers, IT service providers or affiliated companies of the veonet group. Third parties, as national authorities, law firms, etc. may receive your personal data only of this is necessary to fulfil our legal rights and obligations or upon your consent. In case of third country transfers, additional safeguards apply to ensure an adequate level of data protection.

Your data subject rights

Right to information

You have the right to request confirmation as to whether we are processing your personal data. If this is the case, you have the right to be informed about the information named in Art. 15 (1) GDPR, insofar as the rights and freedoms of other persons are not affected (cf. Art. 15 (4) GDPR). We will also be happy to provide you with a copy of the data.

Right of rectification

In accordance with Article 16 GDPR, you have the right to have any incorrect personal data stored with us (e.g. address, name, etc.) corrected at any time. You can also request that the data stored with us be completed at any time. A corresponding adjustment will be made immediately.

Right to erasure

Pursuant to Art. 17 (1) GDPR, you have the right to demand that we delete the personal data we have collected about you, if

  • the data is either no longer required;
  • the legal basis for the processing has ceased to exist without replacement due to the withdrawal of your consent;
  • You have objected to the processing and there are no legitimate grounds for processing;
  • Your data is processed unlawfully;
  • a legal obligation requires this or a collection pursuant to Art. 8 (1) GDPR has taken place.

Pursuant to Article 17 (3) of the GDPR, this right does not exist, if

  • processing is necessary for the exercise of the right to freedom of expression and information;
  • Your data have been collected on the basis of a legal obligation;
  • processing is necessary for reasons of public interest;
  • the data are necessary for the assertion, exercise or defense of legal claims.

Right to restriction of processing

According to Art. 18 (1) GDPR, you have the right in individual cases to demand the restriction of the processing of your personal data.

This is the case when

  • the accuracy of the personal data is disputed by you;
  • the processing is unlawful and you do not consent to its erasure;
  • the data is no longer needed for the purpose of processing, but the collected data is used for the assertion, exercise or defence of legal claims;
  • an objection to the processing has been lodged pursuant to Art. 21 (1) GDPR and it is still unclear which interests prevail.

Right of withdrawal

If you have given us express consent to process your personal data (Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR), you can revoke this consent at any time. Please note that the lawfulness of the processing carried out on the basis of the consent until the revocation is not affected by this.

Right to object

In accordance with Art. 21 GDPR, you have the right to object at any time to the processing of personal data relating to you that has been collected on the basis of Art. 6 (1) (f) (in the context of a legitimate interest). You only have this right if there are special circumstances against the storage and processing.

How do you exercise your rights?

You can exercise your rights at any time by contacting us using the contact details below:

Veonet GmbH

Claudius-Keller-Strasse 3 A

81669 Munich

Germany

E-mail: info@veonet.com

Tel: +49 (0) 89 679 05 739

Right to data portability

Pursuant to Article 20 GDPR, you have a right to the transfer of personal data relating to you. We will provide the data in a structured, common and machine-readable format. The data can be sent either to you or to a person responsible named by you.

We provide you with the following data upon request pursuant to Art. 20 para. 1 GDPR:

  • Data collected on the basis of explicit consent pursuant to Art. 6 (1) lit. a GDPR or Art. 9 (2) lit. a GDPR;
  • Data that we have received from you in accordance with Art. 6 Para. 1 lit. b GDPR within the scope of existing contracts;
  • Data that has been processed within the scope of an automated procedure.
  • We will transfer the personal data directly to a data controller of your choice as far as this is technically feasible. Please note that we are not permitted to transfer data that interferes with the freedoms and rights of other persons pursuant to Art. 20 (4) GDPR.

Right of appeal to the supervisory authority pursuant to Art. 77 para. 1 GDPR

If you suspect that your data is being processed illegally on our site, you can of course have the issue clarified by the courts at any time. In addition, any other legal option is open to you. Irrespective of this, you have the option of contacting a supervisory authority in accordance with Article 77 (1) of the GDPR. The right of complaint pursuant to Art. 77 GDPR is available to you in the EU Member State of your place of residence, your place of work and/or the place of the alleged infringement, i.e. you can choose the supervisory authority to which you turn from the above-mentioned places. The supervisory authority to which the complaint has been submitted will then inform you of the status and outcome of your submission, including the possibility of a judicial remedy pursuant to Art. 78 GDPR. Our competent supervisory authority is the Bavarian State Office for Data Protection Supervision (Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)), Promenade 18, 91522 Ansbach, Germany.